Privacy Policy

We treat any information you share with us with care and use it solely for providing services and operating the website.

Data controller

The controller and administrator of personal data is Xpromt Ltd, providing services through the website ancesto.info.

Contact regarding personal data

If you have any questions regarding personal data or wish to exercise your rights, please contact us at contact@ancesto.info or by phone at +48 571 767 633.

Types of personal data we may process

Depending on the situation, we may process the following categories of personal data:

  • first and last name;
  • email address;
  • contact phone number;
  • information voluntarily provided in your inquiry (for example, data about relatives and historical events necessary for research);
  • technical data related to the use of the website (for example, IP address, browser type, cookies).

Purposes of data processing

  • to respond to inquiries and communicate with you;
  • to provide genealogical and archival research services and prepare research results;
  • to issue invoices, process payments, and maintain accounting records;
  • to ensure proper operation and improvement of the website.

Legal basis for processing

We process personal data when it is necessary:

  • for the performance of a contract or taking steps prior to entering into a contract;
  • to comply with legal obligations (for example, accounting requirements);
  • for legitimate interests (website security, prevention of abuse, service improvement);
  • based on your consent, where required (for example, for certain cookies).

Payments

Payments for services may be processed by third-party payment providers.
We do not store or process bank card details. Payment data is handled by the respective providers in accordance with their policies.

Data sharing

We do not sell or share personal data with third parties except where necessary for:

  • providing services and communicating with you;
  • payment processing by payment service providers;
  • technical support and hosting services, where required;
  • compliance with legal obligations or requests from authorized authorities.

Data retention period

Personal data is stored only for as long as necessary to provide services, fulfill contractual obligations, and comply with legal requirements. Certain information may be retained longer if required for accounting, dispute resolution, or legal compliance.

Your rights

You have the right to request:

  • access to your personal data;
  • correction of inaccurate data;
  • erasure of data where there is no legal basis for further processing;
  • restriction of processing in cases provided by law;
  • objection to processing where applicable;
  • data portability, where applicable;
  • withdrawal of consent where processing is based on consent.

To exercise your rights, please contact us at contact@ancesto.info.

Cookies

The website uses cookies to ensure proper operation and analytics. Details are available in our Cookies Policy.

Policy updates

We may update this Privacy Policy from time to time. The current version is always published on this page.