Service Provider Information
Services presented on the website ancesto.info are provided by Xpromt Ltd.
Company details
- Legal name: Xpromt Ltd
- Company number: 07402582
- Legal form: Private Limited Company (Ltd)
- Registered office address: 311 Shoreham Street, Sheffield, England, S2 4FA, United Kingdom
- Email: contact@ancesto.info
- Phone: +48 571 767 633
- Website: https://ancesto.info/
Description of services
The Company provides genealogical and archival research services, including:
- archival document search and analysis;
- genealogical research and family history reconstruction;
- family tree preparation and family records;
- preparation of research and analytical reports.
The services are of a research and consulting nature and may involve work with archives and historical sources in various countries.
Terms of service provision
Services are provided on a contractual basis in accordance with applicable law.
Payment is made for the research and consulting work performed. The Company does not guarantee the discovery of specific archival records, as the availability and preservation of archival materials may depend on third parties and archival institutions.
Unless otherwise agreed, service results are delivered in electronic form.
Payments and transaction processing
Payments for services may be made using bank cards and other electronic payment methods through third-party payment providers.
All payments are processed by the relevant payment providers. The Company does not store or process customers’ bank card details.
Refunds and disputes
Refund and payment dispute requests are reviewed on an individual basis, taking into account the nature of the services provided and the scope of work performed.
Disputes shall be resolved through negotiations. If no agreement is reached, applicable law shall apply.
Additional information
Additional company information may be provided upon request.